Privacy Policy

Personal information (information or an opinion about passengers), collected from passengers, such as name, date of birth, contact details, or sensitive personal information (including information about mobility/accessibility requirements) (together Personal Information) collected by Keolis Downer may be disclosed to Transport for New South Wales (TfNSW) and the Department for Planning, Transport and Infrastructure (DPTI).

TfNSW and DPTI may disclose such Personal Information to other Australian government agencies. These government agencies may use Personal Information for any purpose relating to the exercise of their government functions. Such Personal Information may also be disclosed to other third parties if required by law.

TfNSW and DPTI may also use passengers contact details to conduct surveys relating to the provision of the service provided by Keolis Downer.

By using these services provided by Keolis Downer, passengers consent to the collection, use and disclosure of their Personal Information in the manner outlined above.